At Indelible IP Limited (“Indelible IP”) we are committed to respecting and protecting the privacy of anyone using our website and the confidentiality of any information that you provide us with. This Privacy Policy and our Terms of Business explain how we use any personal details we obtain from you.

Use and Collection of Personal Data

You can visit our website without telling us who you are and without revealing any information about yourself. Our website uses cookies for analytical purposes and you should review our cookie policy. If you wish to contact us, including using the contact form available on the website, you will be asked to provide certain information such as your name, email, phone number, and the nature of your enquiry. We will store this data and hold it on our CRM system.

We may use the information that you provide to contact you to respond to your enquiry and provide any requested services to you.

We may disclose your information to third parties in limited certain circumstances. These may include:

• To enable us to instruct third parties in order to provide the services you request
• To the data processors providing services to us to run the business effectively, including our CRM, accounts and case management software
• If we are under a legal duty to disclose or share your personal data in order to comply with or meet any legal obligations.

We do not use your data to send marketing information to you.

Cookies

We use “cookies” on our website. Most websites use cookies in order to make them work, or to work more efficiently, as well as to provide information to the owners of the website. They help us to understand how our customers and potential customers use our website so that we can develop and improve the design, layout, content and functionality of the website. Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website, such as how you entered the site, how you navigated through the site and what information and documentation was of interest to you.

Our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form.

If you are uncomfortable with the use of cookies you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer. You can also delete any cookies that are already stored on your computer’s hard drive.

If you do not wish to accept cookies from our website please leave this site immediately and then delete and block all cookies from this site.

Your rights

You have the right to see personal data (as defined under the EU General Data Protection Regulation) that we keep about you, as well as a right to rectification and deletion of data. Any requests relating to your data should be sent to:

Michelle Ward
Indelible IP Limited
Woodfield House
Llanishen
Chepstow
Monmouthshire
NP16 6QS